Customer Service & Technical Support

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Email support is available Monday - Friday 8am to 6pm CST.


Solutions for Common Questions

Course Is Frozen

Course Doesn't Open

Course Screen Is Blank

Name Correction

Print Food Handler Certificate

Print BASSET Certificate

Minimum Technical Requirements

Online Training Requirements:

  • Browser: Internet Explorer 9+, Microsoft Edge, Chrome, Firefox, Safari
  • Operating System: PC, Apple/Mac, mobile devices or tablets
    • Note: Mobile devices without Flash WILL NOT work for courses that are not mobile friendly

General System Requirements:

  • JavaScript enabled
  • Cookies enabled
  • High speed Internet connection
  • Sound card with speakers or headphones

Your System

Online Training Requirements: